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To ensure the best experience for all our clients, we require a minimum of 24 hours' notice for cancellations or rescheduling of appointments. Cancellations made with less than 24 hours' notice or missed appointments will incur a fee equal to 50% of the scheduled service cost. We appreciate your understanding and cooperation in helping us manage our schedule effectively.
All services and products purchased are non-refundable. Once a service is rendered or a product is purchased, no refunds will be issued. We encourage you to review all details carefully before making a purchase or booking. If you have any concerns or questions, please contact us prior to your appointment or purchase.
Appointments: All appointments must be booked in advance. Please arrive at least 10 minutes early to complete any necessary paperwork and prepare for your service.
Cancellation Policy: We require a minimum of 24 hours' notice for cancellations or rescheduling. Cancellations made with less than 24 hours' notice or missed appointments will incur a fee equal to 50% of the scheduled service cost.
Non-Refund Policy: All services and products purchased are non-refundable. Once a service is rendered or a product is purchased, no refunds will be issued.
Payment: Payment is due at the time of service. We accept various forms of payment, including cash, credit/debit cards, and digital payments.
Conduct: We reserve the right to refuse service to anyone displaying inappropriate behavior or violating our salon policies.
Personal Belongings: Please keep personal belongings with you at all times. We are not responsible for lost or stolen items.
Health and Safety: Please inform us of any allergies, medical conditions, or special needs prior to your appointment. We adhere to strict hygiene and sanitation practices for your safety.
Changes to Terms: We reserve the right to update or modify these Terms & Conditions at any time. Changes will be communicated on our website and will apply to all future appointments and transactions.