Frequently Asked Questions

We offer a range of beauty services including skincare treatments, massages, hair styling, and nail care. Each service is designed to provide a relaxing and rejuvenating experience.

Yes, our services and products are tailored to accommodate all skin types and needs. We conduct a thorough consultation to ensure we provide treatments that are safe and effective for you.

You can book a service online through our website, via our mobile app, or by calling our salon directly. We recommend booking in advance to secure your preferred time.

es, we offer various packages and memberships that provide value and convenience. These include bundled services at discounted rates and exclusive member benefits.

Please inform us of any special requests or preferences when booking your appointment. We will do our best to accommodate your needs and ensure you have a personalized experience.

Our shop features high-quality beauty and wellness products, including skincare, haircare, makeup, and health supplements. Each product is selected to meet our high standards.

Yes, you can browse and purchase products through our online store. We offer secure payment options and reliable shipping services to deliver your products right to your door.

We offer free shipping on orders over a certain amount. Please check our shipping policy on the website for details on free shipping thresholds and shipping rates.

Yes, we are committed to offering cruelty-free products. We ensure that all items sold in our shop are not tested on animals and adhere to ethical standards.

Yes, we accept returns and exchanges for products within a specified period. Please refer to our return policy for details on how to return or exchange items.

Gift cards can be purchased online through our website or in-store. Choose the amount and delivery method that suits you, and the gift card will be sent to you or the recipient.

Yes, gift cards can be used for any services or products at NexaraCommerce locations, making them a versatile gift option.

Please contact us immediately if your gift card is lost or stolen. We will assist you in managing the situation and ensuring your card’s balance is protected.

Yes, gift cards are valid for 12 months from the date of purchase. The expiration date is clearly indicated on the card.

Yes, you can check your gift card balance online through our website or by contacting our customer service team.

Owning a NexaraCommerce franchise provides access to a well-known brand, comprehensive support, a proven business model, and ongoing training to help you succeed.

To apply, fill out the franchise inquiry form on our website or contact us directly. We will guide you through the application process and provide further details.

The initial investment varies based on location and franchise size. It includes franchise fees, setup costs, and working capital. Contact us for a detailed investment breakdown.

Yes, we offer comprehensive training and ongoing support, including operational training, marketing assistance, and business management resources.

Yes, franchisees are required to pay ongoing royalties and potentially marketing fees. These fees help support the brand and provide continued resources and support.

We offer a range of positions including beauty therapists, receptionists, managers, and sales associates. Check our Careers page for the latest job openings.

Visit our Careers page to view current job listings and submit your application online. You can also send your resume and cover letter to our HR department.

Qualifications vary by position. Generally, we look for candidates with relevant experience, strong communication skills, and a passion for the beauty industry. Specific requirements are listed in the job descriptions.

Yes, we offer internship and apprenticeship opportunities for individuals looking to gain experience in the beauty industry. Please contact us for more information on available programs.

NexaraCommerce fosters a supportive and collaborative work environment. We value professionalism, creativity, and a positive attitude, and we strive to provide opportunities for career growth and development.

We require at least 24 hours' notice for cancelling or rescheduling appointments. Cancellations with less notice will incur a fee equal to 50% of the scheduled service cost.

Yes, you can reschedule your appointment by contacting us at least 24 hours in advance. We will assist you in finding a new time slot that works for you.

Missed appointments or those cancelled with less than 24 hours' notice will be charged a fee. Please inform us as soon as possible to minimize any charges.

Exceptions may be considered in cases of emergency or unforeseen circumstances. Please contact us directly to discuss any special situations.

To avoid cancellation fees, make sure to cancel or reschedule your appointment with at least 24 hours' notice. We recommend setting reminders for your appointments to help manage your schedule.

The HydraFacial is a much-loved rejuvenation treatment, using patented Vortex technology to deliver botanical nutrients directly to the skin. HydraFacials infuse skin with healthy doses of hyaluronic acid, red algae extract, copper, zinc, and magnesium peptides to plump and rejuvenate your appearance, and leave you glowing from the inside out.
HydraFacials are a miracle treatment for common skin concerns such as: acne, hyperpigmentation, fine lines, wrinkles dryness, redness, inflammation, age spots and can even general dullness. If you are looking to replenish the building blocks which lead to long-lasting, healthy-looking skin then a Hydrafacial could be exactly the ticket.

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